OpsHub.agency
A custom built operations hub built for Alpes Agency.
- Client
- Alpes Agency
- Sector
- Property Managment
- Region
- Chamonix Mont Blanc
- Timeline
- 3 months build
- Properties
- 56 live
- Platforms
- Web · PWA
- BOOKING API SYNC
- Beds24 channel manager for Airbnb and Booking.com
- Status
- Live
Multiple platforms, none of them talking to each other.
OpsHub.Agency is a custom built operations hub . Bookings become work orders automatically, field staff get everything they need on their phones, and managers see the whole operation in real time.
Feature 01
Automated operations calendar
Checkout cleans used to be scheduled by hand from spreadsheets and channel dashboards. Now every Beds24 booking generates its clean automatically, with check-in and check-out times front and centre, and unfinished work rolled forward overnight.
Feature 02
Property readiness at a glance
Alpes Agency teams no longer guess whether a chalet is guest-ready. A live pipeline (Occupied → Departed → Cleaning → Clean Checked) plus door codes, access notes and "guest arriving today" signals keep the right properties first.
Feature 03
Everything the field team needs, in their pocket
Cleaning and maintenance staff get access instructions and live task updates on their phones.
Feature 04
Maintenance to invoice
Issues used to die in WhatsApp threads. Any staff member can report a fault with photos in under a minute; managers turn it into a work order with an owner charge, closing the loop between broken and billed.
Feature 05
Staff roster and hours
Working, day off, vacation and sick leave sit alongside French bank holidays. At month end, staff sign off their hours, the manager countersigns, and the record is ready for payroll export.
Feature 06
Guest reviews inbox
Airbnb and Booking.com reviews land in one place, with one-click translation and AI-suggested replies. A negative review can become a work order in a single click, so feedback turns into action.
One platform now runs the entire field operation.
One operations platform now runs Alpes Agency's field operations, replacing spreadsheets, WhatsApp threads, and disconnected channel-manager dashboards. Scheduling that once took hours is now automatic. Maintenance issues move from report to invoice instead of getting lost in chat threads. Managers oversee properties in real time from a single dashboard, and staff across web and mobile always see the same live picture of what needs doing next.
In their words
The whole operation finally lives in one place. My team opens one screen in the morning and knows exactly what needs doing.